Our Cancellation & Refund Policy

Last updated November 10, 2019


All cancellations must be requested by email at no later than 15 days before the next billing cycle if on a monthly paid subscription service. To schedule an appointment, send us an email at cancellation@silveiratech.com or call (407) 693-3461 during our business hours of 9AM-4PM EST Mon-Fri.

Please note that if you cancel, any special pricing agreed upon will be void. If you wish to renew at a later date you must renew at the non-reduced, normal price for that product or service.

Please Note: At the time of cancellation your account and software will immediately be deactivated.


If for any reason you are not completely satisfied with your purchase, you may contact us within 30 days of receipt and we will gladly provide a full refund.  Please contact us either by email or phone to receive your money back  .

In most cases you have paid for services and/or softwares that were developed for your special needs  and seen the results of using them and received profit from the efforts or deployment and usage of licensed, online tools or services. If you do not see return on investment that was promised, Silveira Tech Solutions will do everything in its power to ensure that the lack is made up to you in some way.

If you feel that you were inappropriately charged for a service or product, or would like to speak to someone about a refund for a different reason, please send an email to refund@silveiratech.com or call (407) 693-3461.